Tips for Managing Your Remodeling Project

Because homeowners are spending more time at home these days, unsurprisingly they’re inspired to take on remodeling projects. When selecting a contractor to do the work, here are some considerations to ensure a quality outcome.

• For large renovation jobs, you will need to hire a general contractor (GC) to oversee the entire project. Design-build firms typically cost less than separately hiring a designer/architect and GC. Try to contact at least three of the contractor’s references for projects with the same scope. Before-and-after pictures are very useful; if possible, see the work personally. Be sure when soliciting bids that they are consistently presented (e.g., fixed-priced versus cost-plus bids, specific tasks/cost to be included). Also, research the contractor’s approach to change orders since some may (unethically) submit lower initial bids to get the work, but jack-up-the-price when changes are required.
• Make sure that the contractor is licensed and insured. This credential protects the public by verifying competency, investigating complaints, and upholding professional compliance. If working with a GC be sure to confirm that all their sub-contractors are similarly licensed. You can verify licenses at: lni.wa.gov/verify/
• Your GC should apply for permits depending on the scope of work. In addition to safety, permits ensure that the home’s features are accurately recorded if there is ever an insurance claim (it’s not uncommon for claims to be denied related to damage to additions/changes that were never permitted). For Bainbridge Island, you can check the city’s website for specific information on building permits and code requirements.
• Like any working relationship, clear communication is essential. This starts with a detailed contract that clearly specifies what will be done, payment and completion schedule, and how changes will be handled (don’t assume anything!). Usually this is a boilerplate contract but it can be modified. For instance, consider a penalty clause (a percentage deducted from final payment) if the work is not completed before a specified date. Likewise, the contractor may also include penalty clauses if the homeowner fails to secure materials in a timely way, or is delayed in making decisions. Revisit your contract often to be sure that you and your contractor are each doing your part.
• One way to save money, not to mention ensure control over your ultimate design, is to shop for and source materials yourself. Be sure to consult the contractor on any technical specifications, such as plumbing or electrical fixtures. Keep in mind that if the homeowner makes the purchase, the contractor will not be responsible for any warranty or exchanges and related delays. You and your contractor should be organized about materials and supplies, especially for bigger projects. It is helpful to have a secure storage area for materials to avoid items being misplaced or accidentally tossed away. If you have ordered the item, be sure to check upon delivery that it is in good shape. In all cases, take note of serial numbers for appliances and put manuals aside.
• Understandably most contractors are likely to want to control as much of the work as possible and will resist outside contractors doing piece-meal jobs. But independently managing some straight-forward jobs, such as painting, may save you money since it avoids the contractor’s overhead charge.
• Take pictures as progress is being made and be sure to document any relevant discussions with your contractor, such as an email to reflect what was agreed to (in addition to written change orders). It’s also a good idea to note significant absences of the contractor in case a dispute arises about deadlines not being met (it’s pretty common for contractors to be working multiple jobs even if they promise you they won’t). It’s fun to document — through pictures and notes — the work as it’s being done.

If you’re considering a remodeling project feel free to reach out to me.  I would be delighted to share my insights on the process, as well as provide you my professional opinion about how it may affect the current and future value of your home.